Who Would Buy Health and Safety Retained Services?
Health and safety retained services are ideal for businesses that need ongoing, reliable support without the cost and commitment of employing full-time health and safety staff. This service is beneficial to:
Small and Medium Enterprises (SMEs): Businesses that may not have the resources to hire an in-house health and safety manager but need continuous access to expert advice.
Growing Companies: Firms expanding their operations, opening new sites, or increasing their workforce, requiring consistent health and safety updates and consultations.
Construction and Manufacturing Businesses: Companies operating in high-risk industries where continuous monitoring and support are crucial for compliance and worker safety.
Retail and Hospitality: Businesses in customer-facing industries that need to ensure the safety of both employees and customers in accordance with health and safety regulations.
Healthcare Providers: Organisations needing specialised health and safety advice to protect patients, staff, and visitors.
Why Would They Buy This Service?
Businesses opt for health and safety retained services for a variety of reasons:
Retained services provide businesses with ongoing access to qualified health and safety experts. This ensures that companies always have someone to turn to for guidance, regardless of the issue at hand.
Cost-Effective Compliance:
Instead of employing a full-time health and safety officer, businesses can have access to an expert on-demand, which saves on recruitment, salary, and overhead costs. It’s a cost-effective way to manage health and safety on a day-to-day basis.
Proactive Risk Management:
With a retained service, businesses receive regular risk assessments, safety audits, and site visits to ensure that potential hazards are identified and addressed before they result in accidents or fines.
Retained services include regular updates on the latest health and safety regulations, as well as training sessions for staff to keep everyone informed and compliant.
Peace of Mind:
With retained services, you can rest assured that your company is always up to date with the latest health and safety standards, minimising risk and promoting a safe working environment for employees and customers.
The Industry Sectors that we work in cover all aspects of Health & Safety Retained Services.
When Would a Client Need Health and Safety Retained Services?
Retained services are particularly useful in situations where a business needs consistent, ongoing support or when they’re undergoing changes that require continuous health and safety oversight. Some common scenarios include:
Opening New Sites or Expanding Operations: When a business opens new premises or expands its operations, health and safety requirements may change or increase. Retained services provide the ongoing support needed during this transition to ensure new sites are fully compliant and safe.
Bringing on New Staff: Companies hiring new employees or increasing the size of their workforce require regular safety inductions, updated risk assessments, and compliance checks to ensure staff are properly trained and the workplace remains safe.
Managing Ongoing Risk: For businesses with high-risk operations or those in industries like manufacturing, construction, or healthcare, having a retained service ensures there’s always an expert to identify, assess, and manage risks.
Change in Legislation: When health and safety laws change, companies may need immediate advice and adjustments to their practices. A retained service ensures your company is always aligned with current legislation and industry standards.
Incident Response and Investigation: If a workplace accident or near-miss occurs, a retained service offers immediate access to experts who can help investigate the cause and ensure corrective actions are taken to prevent further incidents.
Case Studies
Scalable Safety Support for a Growing Construction Business
Client: Small Construction Company
Location: United Kingdom
Employees: 20
Duration: Ongoing (Retained Support)
Service Package: Retained Health & Safety Support – 10 Hours/Week + Call-Off Provision
As a growing construction company taking on larger and more complex projects, this client recognised the need for robust health and safety management—but without the overhead of a full-time HSSE hire. That’s where 2020 Safety Training stepped in, providing a flexible, expert-led solution tailored to their evolving needs.
Our Approach
Retained Support Model: We provided 10 hours per week of dedicated health and safety consultancy, giving the business consistent access to expert advice, documentation, and compliance support.
On-Demand Flexibility: Additional support was available at a call-off rate, allowing the client to scale up assistance during high-risk phases, audits, or project mobilisation.
Proactive Risk Management: We conducted regular site visits, toolbox talks, and inspections, ensuring that risk assessments, method statements, and site controls were always up to date and fit for purpose.
Documentation & Compliance: Our team maintained and updated the company’s health and safety policies, RAMS, training records, and legal registers—ensuring full compliance with CDM and HSE requirements.
Strategic Guidance: As the business grew, we supported pre-qualification questionnaires (PQQs), tender submissions, and client audits—positioning the company as a competent and compliant contractor.
The Results
Cost-Effective Compliance: The client benefited from expert-level support without the cost of a full-time hire—freeing up resources to invest in growth.
Improved Safety Culture: Regular engagement and clear communication helped embed a proactive safety mindset across the workforce.
Scalable Support: The flexible model allowed the business to scale its safety provision in line with project demands, without disruption.
Client Confidence: With professional documentation and visible safety leadership, the company gained credibility with principal contractors and clients—unlocking new opportunities.
Flexible Safety Support That Grows With You
This case study highlights how 2020 Safety Training delivers scalable, retained safety services that support small businesses as they grow. Whether you’re managing a single site or expanding across regions, we provide the structure, expertise, and flexibility to keep you compliant and competitive.
2020 LEADS where others fail. Let’s build your safety foundation—together.
Proactive Risk & Facilities Management for a Multi-Site Office Provider
Client: Office Facilities Management Company
Location: United Kingdom
Properties Managed: 5 Sites with 75+ Tenanted Office Spaces
Duration: Ongoing (Retained Support)
Service Package: 20 Hours/Month Health, Safety & Building Management Support
As a growing facilities management company responsible for five commercial properties and over 75 tenanted office spaces, this client needed expert support to manage their health, safety, and building compliance obligations—without the cost or complexity of hiring a full-time in-house specialist. 2020 Safety Training provided a retained consultancy package tailored to their operational needs.
Our Approach
Retained Monthly Support: We provided 20 hours per month of dedicated consultancy, covering all aspects of health and safety, building compliance, and risk management.
Site-Specific Risk Reviews: Each property was assessed for fire safety, access control, maintenance risks, and tenant-related responsibilities—ensuring compliance with relevant legislation and best practice.
Policy & Documentation Management: We reviewed and updated all core policies, including fire risk assessments, health and safety policies, and contractor management procedures.
Ongoing Risk Register Maintenance: A live, centralised risk register was developed and maintained, giving the client full visibility of compliance status and outstanding actions across all sites.
Tenant Support & Communication: We supported the client in communicating safety responsibilities to tenants, including induction materials, emergency procedures, and shared space protocols.
The Results
Improved Compliance & Oversight: The client achieved full compliance across all five sites, with clear documentation and audit-ready records.
Streamlined Risk Management: The centralised risk register and monthly reviews enabled proactive issue resolution and reduced reactive maintenance.
Cost-Effective Expertise: The retained model provided consistent, high-quality support without the overhead of a full-time hire.
Tenant Confidence: Clear communication and visible safety leadership improved tenant satisfaction and trust in the facilities team.
Smart Safety Support for Smarter Workspaces
This case study highlights how 2020 Safety Training delivers flexible, retained support packages that help facilities managers stay compliant, confident, and in control. Whether you manage one building or a portfolio, we provide the structure and expertise to keep your spaces safe and your tenants reassured.
2020 LEADS where others fail. Let’s manage your risk—together.
Why Choose Us for Your Retained Health and Safety Services?
Here’s why businesses choose our Health and Safety Retained Services:
Tailored Support: We understand that every business is unique, and our retained services are designed to cater to your specific needs, whether you’re a small business or a large corporation.
Consistent Expertise: Our team of experienced health and safety consultants is always available to guide you through complex situations, offering proactive advice and support.
Flexible and Scalable Solutions: As your business grows, we can scale our retained services to match your evolving needs. Whether it’s more frequent site visits, additional training, or compliance updates, we’re here to help.
Comprehensive Health and Safety Management: From risk assessments and audits to training and legal compliance, we offer a comprehensive package that ensures all aspects of health and safety are covered.
Our Health and Safety Retained Services ensure that your business stays compliant, safe, and ready for whatever challenges come your way. Whether you’re opening new sites, growing your team, or need ongoing safety support, we’re here to help.
Contact us today to learn more about how our retained services can benefit your business!